1. Agreement

By engaging our services at Southern California Grill Cleaning and Repair (SCGCR), you agree to be bound by the following terms and conditions. These terms and conditions constitute a legally binding agreement between SCGCR (referred to as “we,” “us,” or “our”) and the customer (referred to as “you” or “your”) for the outdoor grill cleaning services provided by SCGCR.

2. Services

We offer professional outdoor grill cleaning services, which include a thorough cleaning of the grill and its components. Our technicians will clean and remove grease, dirt, and other contaminants from the grill’s exterior, interior, grates, burners, and other accessible parts.

3. Appointments

To schedule an appointment, you can contact us through our website, phone, or any other designated method. We will make every effort to accommodate your preferred date and time. However, availability may vary, and we reserve the right to reschedule appointments when necessary.

4. Cancellation and Rescheduling

If you need to cancel or reschedule your appointment, we kindly request that you provide us with at least 24 hours’ notice. Failure to provide sufficient notice will result in a cancellation fee of $150. The cancellation fee is necessary to cover the costs associated with the scheduling and preparation of our technicians.

5. Payment

Payment for the services rendered is due at the completion of the cleaning. We accept various forms of payment, including cash, checks, credit cards, or electronic transfers (Venmo, Zelle, CashApp). In the event of non-payment, we reserve the right to take appropriate legal action to recover the outstanding amount.

6. Liability

While we take utmost care and employ industry-standard cleaning techniques, we cannot be held responsible for any damage or wear to your grill’s parts that may arise due to corrosion or degradation existing prior to our cleaning services. We will not be liable for any costs associated with repair or replacement of such parts.

7. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use or performance of our services. This includes, but is not limited to, any damages resulting from personal injury, property damage, or loss of use of the grill.

8. Warranty

We offer a limited warranty on our cleaning services. If, within 48 hours of our service completion, you find any areas that were not adequately cleaned, please contact us, and we will make reasonable efforts to rectify the issue. However, this warranty does not cover damages resulting from misuse, negligence, or improper handling of the grill after our service. For repairs, we warranty our parts and labor for 90 days from the date of service.

9. Indemnification

You agree to indemnify and hold harmless SCGCR, its employees, agents, and affiliates from and against any claims, damages, liabilities, losses, costs, or expenses arising out of or related to your use of our services or violation of these terms and conditions.

10. Governing Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of the State of California. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts located in Los Angeles County, California.

11. Modifications

We reserve the right to modify or update these terms and conditions at any time without prior notice. The updated version will be effective as of the date of posting on our website or other communication channels.

Please read these terms and conditions carefully. By engaging our services, you acknowledge that you have read, understood, and agreed to be bound by these terms and conditions. If you have any questions or concerns, please contact us before proceeding with our services.